Sebastian River Area Chamber of Commerce Privacy Policy

Sebastian River Area Chamber of Commerce
Effective Date: January 1, 2026

The Sebastian River Area Chamber of Commerce ("Chamber," "we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us by our members, event participants, website visitors, sponsors, donors, and community partners.

This Privacy Policy describes the types of information we collect, how we use and protect that information, and the choices available to individuals regarding their personal information. By accessing or using our website, participating in Chamber programs or events, or otherwise providing information to the Chamber, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Information Provided Voluntarily

The Chamber may collect personal and business information that individuals voluntarily provide, including but not limited to:

• Name
• Business or organization name
• Job title or position
• Mailing address
• Email address
• Telephone number
• Membership application information
• Event registration information
• Sponsorship and donation information
• Survey responses
• Communications submitted through contact forms or correspondence

Information Collected Automatically

When visitors access the Chamber's website, certain information may be collected automatically through standard internet technologies, including:

• Internet Protocol (IP) address
• Browser type and version
• Device information
• Operating system
• Date and time of website access
• Pages viewed
• Referring website addresses
• Website usage and navigation data

This information is collected for administrative, security, analytical, and operational purposes.

Cookies and Tracking Technologies

The Chamber's website may utilize cookies and similar technologies to enhance website functionality, improve user experience, analyze website traffic, and support website security.

Visitors may configure their browser settings to refuse or limit cookies; however, doing so may affect the availability or functionality of certain website features.

Use of Information

The Chamber may use collected information for legitimate organizational purposes, including:

• Processing and administering memberships
• Managing membership renewals and benefits
• Registering and coordinating events, programs, and activities
• Processing payments, donations, sponsorships, and registrations
• Responding to inquiries and requests
• Distributing newsletters, announcements, and organizational communications
• Maintaining member records and directories
• Improving website performance and user experience
• Conducting research, surveys, and community outreach
• Complying with legal, regulatory, and administrative requirements
• Protecting the security and integrity of Chamber operations

Member Directory Information

As part of Chamber membership benefits, certain business information may be displayed in public or member-accessible directories. Such information may include:

• Business name
• Business address
• Business telephone number
• Business website address
• Business description
• Publicly designated contact information

The Chamber makes reasonable efforts to ensure directory information is accurate; however, members are responsible for notifying the Chamber of any updates or corrections.

Electronic Communications

The Chamber may send communications related to:

• Membership services and benefits
• Chamber events and programs
• Community and economic development initiatives
• Legislative and advocacy matters
• Sponsorship opportunities
• Organizational announcements and updates

Recipients may opt out of promotional or marketing communications at any time by utilizing the unsubscribe mechanism included in such communications or by contacting the Chamber directly. Certain transactional or membership-related communications may continue as necessary to administer Chamber services.

Payment Processing

The Chamber may utilize third-party payment processors to facilitate membership payments, event registrations, sponsorships, donations, and other transactions. Payment card information is generally processed directly by authorized payment service providers and is not stored by the Chamber except as necessary to complete transactions and maintain financial records.

Disclosure of Information

The Chamber does not sell personal information to third parties.

Information may be disclosed under the following circumstances:

Service Providers

The Chamber may share information with trusted third-party service providers who perform services on behalf of the Chamber, including website hosting, payment processing, email communications, event management, technology support, and data storage. Such providers are authorized to use information only as necessary to perform services for the Chamber.

Legal and Regulatory Compliance

Information may be disclosed when required by applicable law, regulation, court order, subpoena, or governmental request, or when the Chamber reasonably believes disclosure is necessary to:

• Comply with legal obligations
• Protect the rights, property, or safety of the Chamber, its members, or others
• Investigate suspected fraud, security incidents, or unlawful activity
• Enforce Chamber policies and agreements

Organizational Transactions

In the event of a merger, consolidation, reorganization, transfer of assets, or similar organizational transaction, information may be transferred as part of that process, subject to applicable legal requirements.

Data Security

The Chamber maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While the Chamber strives to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, the Chamber cannot guarantee absolute security of information transmitted to or through its website.

Data Retention

The Chamber retains information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including the administration of memberships, events, financial obligations, legal requirements, recordkeeping responsibilities, and dispute resolution.

Information that is no longer required will be securely deleted, destroyed, or anonymized in accordance with applicable practices and legal obligations.

Individual Rights and Choices

Subject to applicable law, individuals may have the right to:

• Request access to personal information maintained by the Chamber
• Request correction of inaccurate information
• Request deletion of personal information where appropriate
• Object to or restrict certain uses of information
• Withdraw consent where processing is based on consent
• Opt out of promotional communications

Requests regarding personal information should be submitted using the contact information provided below.

Third-Party Websites

The Chamber's website may contain links to third-party websites, including websites operated by members, sponsors, advertisers, community organizations, and other entities. The Chamber is not responsible for the privacy practices, policies, content, or security of any third-party website. Users are encouraged to review the privacy policies of those websites before providing personal information.

Children's Privacy

The Chamber's website and services are not directed toward children under the age of thirteen (13). The Chamber does not knowingly collect personal information from children under the age of thirteen. If the Chamber becomes aware that such information has been collected inadvertently, appropriate steps will be taken to delete the information promptly.

Changes to This Privacy Policy

The Chamber reserves the right to amend or update this Privacy Policy at any time. Any revisions will be posted on this page and will become effective upon posting unless otherwise stated.

Continued use of the Chamber's website, services, programs, or membership benefits following the posting of changes constitutes acceptance of the revised Privacy Policy.

Contact Information

Questions regarding this Privacy Policy or the Chamber's privacy practices may be directed to:

Sebastian River Area Chamber of Commerce
700 Main Street
Sebastian, Florida 32958
Phone: (772) 589-5969
Email: info@sebastianchamber.com

The Chamber welcomes inquiries regarding the collection, use, and protection of personal information and will make reasonable efforts to respond in a timely manner.